How do I reserve a photo booth?
Click HERE to get started. Fill out our contact form and someone from our team will get back to you as soon as possible to discuss your event and find you the best photo booth option for your event.
What is the deposit fee?
A $200 deposit fee is required at the time of booking to reserve your photo booth. After you complete your online booking form you will be directed to the contract and payment pages.
I don’t have a Paypal Account, can I pay by check?
You do not need a Paypal account to pay by credit/debit card. When you get to the Paypal login page, simply scroll down and click the “Pay by Credit/Debit” button below the LOG IN button. We will accept payment via check, please make arrangements prior to booking.
Are there additional fees?
There are no additional fees unless we are traveling 25 miles outside of the 32246 zip code of Jacksonville, Florida. Mileage Fee is $0.57/mile after 25 miles.
How far in advance should I book?
We accept reservations approximately one year in advance. If you are planning an event on a Saturday evening, we recommend booking a few months in advance as this is the most requested day.
How much room does the photo booth take up?
Approximately 10′ x 10′.
What type of electricity does the photo booth need?
We need a standard electrical connection and want to be located within 30′ of electricity. If the photo booth is located further than 50′ from electricity please notify us so that we can bring additional extension cords.
Can you send photos directly to my phone/email?
Yes, our photo booth is capable of sending photos directly to your guests via text/email. We love this feature! Send photos instantly to your phones and upload directly to your favorite social media sites. Don’t forget to tag us @iphotoboothjax
How long does it take to set up the photo booth?
Our booths typically take about 30-45 minutes to set up, but we will always arrive no less than one hour before contracted start time. We will arrive upto 90 minutes early at no additional cost. If you would like for us to arrive earlier we can. Early arrival time is $50/hour, prorated.
Who makes the graphic for my event photo strips?
We can have our graphic designer on staff make your event logo from scratch from information you provide such as a “save the date” or invitation, or if you already have something made just send it over in jpeg format. The logo area for our standard 2×6 photo strip is approximately two inches by two inches.
When is the remaining balance due and how do I pay?
The remaining balance is due two weeks prior to your event. You can login to your client portal HERE to make any payments. You just need your booking ID number and last name to log in. *We will also send you a reminder before your final payment is due.
Change of plans, can I cancel my booking?
The deposit you pay to secure your event is non-refundable less than 60 days leading up the event, and reflects the work we put into events prior to attending, and the bookings we will have missed be securing your date for you.
All cancellations must be made by contacting us. Once your event has been cancelled, your event date will immediately be available for other people to book. *Please note all refunds of monies paid will incur a fee to cover the transaction costs set in place by our 3rd party payment providers.
- Cancellation 60 days or more before the event – refund of the full amount of the initial payment and/or other monies paid excluding transaction fees*.
- Cancellation between 59 – 14 days of the event – refund of any monies paid, excluding the $200 deposit and transaction fees*.
- Cancellation within 14 days of the event- no refund of any monies paid, excluding extenuating circumstances as discussed and agreed upon by iPhotoBooth management.
We are happy to reschedule any event at no additional cost to you.